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Count on your Authorised BMW Service Centre to keep you confidently on the road. With our personalised offers and our Proactive Care commitment, we guarantee your BMW receives the precise maintenance, repair, or service it needs. Rest assured, you're always in excellent hands.

YOUR BENEFITS AT A GLANCE.

OUR SERVICE PLEDGE TO YOU.

With BMW Proactive Care, you receive proactive support in every situation. Whether in the event of an error message in the vehicle, the next due service appointment, a breakdown or an accident. We offer you the ideal solution for your BMW. Lean back and enjoy the benefits of BMW Service with Proactive Care.

Getting in touch.

We will proactively contact you through the My BMW App, by email or directly in your vehicle. In urgent cases, we will call you.

Service appointment.

We propose convenient dates for your service. You choose the best time to visit and book easily online or with your Authorised BMW Service Centre​.

Status.

You’ve dropped your car off at the dealer? We'll keep you updated on how the service is progressing and the cost involved.

Getting in touch.

We will proactively contact you through the My BMW App, by email or directly in your vehicle. In urgent cases, we will call you.

Service appointment.

We propose convenient dates for your service. You choose the best time to visit and book easily online or with your Authorised BMW Service Centre.

Status.

You’ve dropped your car off at the dealer? We'll keep you updated on how the service is progressing and the cost involved.

What you need for Proactive Care.

  • An active BMW ConnectedDrive account for your BMW
  • A vehicle assigned to your BMW ID, either in the My BMW App or on the My BMW portal
  • Your personal data registered under your BMW ID, with your current phone number, email address, and preferred Authorised BMW Service Centre

Please consent to our Privacy Policy and agree to receive communications from the BMW AG or your Authorised BMW Service Centre​. For even smoother interactions, enable push notifications in the My BMW App.

Download App

BMW SERVICE INCLUSIVE.

With BMW Service Inclusive, all your service needs are covered at a fixed price. Enjoy peace of mind at any participating Authorised BMW Service Centre​ worldwide of course with Original BMW Parts.

For new and used vehicles.

Find precisely the right BMW Service Inclusive package for your needs:

  • Coverage for up to six years and 120,000 km
  • For new cars, mileage starts from the first registration
  • For used cars, mileage starts from the initial service covered in the package
  • Can be flexibly extended up to ten years or 200,000 km

Service Inclusive for electric vehicles.

Service Inclusive covers your electric BMW comprehensively:

  • Enjoy up to six years of coverage with no mileage limits
  • For new cars, we count mileage from the first registration
  • For used cars, we count mileage from the first service covered by the package
  • Your coverage can be flexibly extended by up to ten years

BMW Service Inclusive Plus.

Enhance your BMW Service Inclusive package with additional coverage:

  • Includes replacement of essential wear parts, such as brake system pads, brake system discs, and clutch
  • Choose from flexible terms and mileages
  • Enjoy the reliability of Original BMW Parts 
  • Order within the first three months after registering your new BMW

For new and used vehicles.

Find precisely the right BMW Service Inclusive package for your needs:

  • Coverage for up to six years and 120,000 km
  • For new cars, mileage starts from the first registration
  • For used cars, mileage starts from the initial service covered in the package
  • Can be flexibly extended up to ten years or 200,000 km

Service Inclusive for electric vehicles.

Service Inclusive covers your electric BMW comprehensively:

  • Enjoy up to six years of coverage with no mileage limits
  • For new cars, we count mileage from the first registration
  • For used cars, we count mileage from the first service covered by the package
  • Your coverage can be flexibly extended by up to ten years

BMW Service Inclusive Plus.

Enhance your BMW Service Inclusive package with additional coverage:

  • Includes replacement of essential wear parts, such as brake system pads, brake system discs, and clutch
  • Choose from flexible terms and mileages
  • Enjoy the reliability of Original BMW Parts 
  • Order within the first three months after registering your new BMW

BMW REPAIR INCLUSIVE.

Stay protected. With BMW Repair Inclusive, your warranty is extended up to five years and 200,000 km.

Experience the freedom of extended, worry-free driving.

  • Covers repairs after the legal warranty ends
  • Available at Authorised BMW Service Centre worldwide
  • Transferable to the new owner if you sell your vehicle
  • Order within the first three months after registering your new BMW

* The prerequisite is that the vehicle has been correctly driven and that the maintenance, inspection or services have been carried out in full and at the specified intervals (as specified by the service intervals displayed in the vehicle) as outlined by BMW. The BMW Extended Warranty is subject to change and can be purchased along with a new automobile or during the validity period of the BMW Warranty. A processing time of two weeks is required for the activation of the BMW Extended Warranty. The range of benefits depend on the warranty agreement. All warranty claim is subject to the guidelines and exclusions stated by BMW. Services provided by statutory warranty claims as well as exclusions of warranty claims as stated in the conditions of sale for new vehicles remained unchanged. BMW reserves the right to refuse and reject a purchase of the Extended Warranty Package at its discretion due to any contravention of BMW guidelines or reasons. For further information, please consult your Authorised BMW Service Centre.


Find your Authorised BMW Service Centre

ROADSIDE AND ACCIDENT ASSISTANCE.

We are here for you when it counts. From a flat tyre to an accident, BMW Roadside and Accident Assistance gets you back on track quickly.

Immediate assistance over the phone.

Call our specialists for 24/7 assistance, 365 days a year.

1800 6022 (press 1 – BMW, press 2 – MINI)

Get back on the road quickly and reliably.

Immediate assistance over the phone.

Call our specialists for 24/7 assistance, 365 days a year.

1800 6022 (press 1 – BMW, press 2 – MINI)

Get back on the road quickly and reliably.

Explore other ways to connect with us.

If you activate Proactive Care, we will contact you immediately in the event of an accident. If your vehicle breaks down, reach out to us using the emergency button in your BMW or the My BMW App. For your convenience, we receive all vehicle data instantly, so that we can assist you quickly and easily.

Roadside or remote assistance.

If our experts can’t resolve the issue remotely, we are there for you on site. We dispatch a BMW Service Mobile or towing service immediately. If necessary, we arrange a taxi, flight or hotel for you.

Find out more

Explore other ways to connect with us.

If you activate Proactive Care, we will contact you immediately in the event of an accident. If your vehicle breaks down, reach out to us using the emergency button in your BMW or the My BMW App. For your convenience, we receive all vehicle data instantly, so that we can assist you quickly and easily.

Roadside or remote assistance.

If our experts can’t resolve the issue remotely, we are there for you on site. We dispatch a BMW Service Mobile or towing service immediately. If necessary, we arrange a taxi, flight or hotel for you.

Find out more

BMW VALUE SERVICE.

Need attractive service rates for BMW 5yrs+? Discover an attractive service offering for your BMW. From battery and air filter replacements to brake systems and chassis components like shock absorbers, control arms, and the air conditioning system replacement with a 18% discount. Original BMW Parts and expert knowledge included.

Attractive service rates for your safety and retaining your BMW’s value.

  • Price advantage of at least 18%
  • High quality service
  • Long-term value retention
  • Original BMW Parts
  • Fair and transparent

Find out more

Schedule an appointment

Attractive service rates for your safety and retaining your BMW’s value.

  • Price advantage of at least 18%
  • High quality service
  • Long-term value retention
  • Original BMW Parts
  • Fair and transparent

Find out more

Schedule an appointment

BMW REPAIR & CARE.

Everyday driving can leave its mark, from small scratches to major damage. BMW Certified Body and Paint Shops place experts at your side to ensure that your vehicle quickly returns to its flawless condition.

Your BMW is in the very best hands.

As immaculate as the first time it was driven:

  • Certified repair process retains your car’s value
  • State-of-the-art testing and diagnostics technology
  • Specially trained experts
  • Swift and smooth processing
  • Original BMW Parts and BMW Approved Paint

Schedule an appointment

BMW windscreen repair.

A small stone can have a big impact. Our experts quickly and easily handle any stone chip in your windscreen to prevent it from becoming a crack. Whether you need a repair or a replacement, we provide the best solution for your BMW.

Schedule an appointment

BMW accident repairs.

Even after an accident that causes complex damage to the body, paintwork, on-board electronics or safety systems, our experts will repair your vehicle quickly and professionally using state-of-the-art technology and Original BMW Parts.

Schedule an appointment

BMW cosmetic repairs.

Does your BMW have a small scratch in the paintwork or a tear in the upholstery? Our specialists and their innovative repair technologies remove minor blemishes without a trace.

Schedule an appointment

BMW windscreen repair.

A small stone can have a big impact. Our experts quickly and easily handle any stone chip in your windscreen to prevent it from becoming a crack. Whether you need a repair or a replacement, we provide the best solution for your BMW.

Schedule an appointment

BMW accident repairs.

Even after an accident that causes complex damage to the body, paintwork, on-board electronics or safety systems, our experts will repair your vehicle quickly and professionally using state-of-the-art technology and Original BMW Parts.

Schedule an appointment

BMW cosmetic repairs.

Does your BMW have a small scratch in the paintwork or a tear in the upholstery? Our specialists and their innovative repair technologies remove minor blemishes without a trace.

Schedule an appointment

Original BMW Parts.

  • Certified BMW quality specially for your BMW
  • Great value for money
  • Their perfect fit and functionality help to retain your BMW’s value for the long term
  • Two-year warranty provided when purchased from any Authorised BMW Service Centres

Original BMW Parts.

  • Certified BMW quality specially for your BMW
  • Great value for money
  • Their perfect fit and functionality help to retain your BMW’s value for the long term
  • Two-year warranty provided when purchased from any Authorised BMW Service Centres

FREQUENTLY ASKED QUESTIONS.

How much does a service cost at BMW?

Costs vary based on your vehicle, dealership, and the work required. Every Authorised BMW Service Centre uses Original BMW Parts, ensuring your car's safety and value are maintained. Our well-trained technicians are experts in every BMW model, providing reliable service. Trust us to keep your BMW in top condition.


Is BMW Service Inclusive cost-effective?

The answer is YES. Depending on the mileage and usage of each vehicle model, the BMW Service Inclusive (BSI) package can help you save more compared to paying separately for each maintenance visit. With an attractive fixed price, the service package covers all essential maintenance tasks, allowing you to manage costs proactively without worrying about future fluctuations in parts prices or inflation.​


Is BMW Roadside Assistance free of charge?

As a BMW owner, you are entitled to the BMW Roadside Assistance package, which offers lifetime phone assistance and organisational support, as well as comprehensive mobility services such as coverage of travel services (e.g. taxis) or overnight accomodation for five years after first registration date, at no cost to you.

ADDITIONAL SERVICES FOR YOUR BMW.

Original BMW Accessories.

From tailor-made accessories to equipment for any season. Check out all the products that enhance your BMW experience.

To BMW accessories

BMW ConnectedDrive.

Your BMW — connected to everything that's important. For more safety, comfort and entertainment.

To the BMW ConnectedDrive overview

BMW Financial Services

Free up your time and your finances. Discover the perfect leasing or financing options, including insurance and services, directly from BMW. All in. Simply smart.

To BMW Financial Services

Original BMW Accessories.

From tailor-made accessories to equipment for any season. Check out all the products that enhance your BMW experience.

To BMW accessories

BMW ConnectedDrive.

Your BMW — connected to everything that's important. For more safety, comfort and entertainment.

To the BMW ConnectedDrive overview

BMW Financial Services

Free up your time and your finances. Discover the perfect leasing or financing options, including insurance and services, directly from BMW. All in. Simply smart.

To BMW Financial Services