THACO BMW App

THE ENTIRE WORLD OF BMW ALWAYS AT HAND WITH THACO BMW APP.

THE ENTIRE WORLD OF BMW ALWAYS AT HAND WITH THACO BMW APP.

With a broad range of services and features that are enhanced on a regular basis, the THACO BMW App is designed to give you convenience in using and caring for your BMW.

 

Convenient features for you at a glance:

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  • Book service appointment with Authorized BMW Service Center of your choice, plus automatic service reminder alerts.
  • Give satisfaction rating and add BMW centers to your favorites.
  • Search for maintenance record of the vehicle and warranty information.
  • Visual guides for quick reference on how to operate the vehicle.
  • Search and briefly obtain meaning and instructions on indicator lamps and warnings displayed in instrument cluster.
  • Immediate assistance that’s always at your hand: Hotlines for service consultation or support in case of accidents or breakdowns
  • Find and navigate to available BMW centers.
  • Notification on the latest BMW news on events, product updates, promotions and customer care programmes. And more.
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Two easy steps to get you started:

 

1. Download THACO BMW App for free from the app store.

2. Log in with your BMW’s vehicle identification number or registration number. You’ll receive a verification code to link your vehicle with the app.

 

Download THACO BMW app on Apple App Store or Google Play Store today.

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FREQUENTLY ASKED QUESTIONS

  • Do I have to pay for this app?

    No. The THACO BMW app is completely free for all BMW owners in Vietnam.

  • In which countries is this app available?

    THACO BMW app is currently only available and usable in Vietnam.

  • On what mobile devices is this app compatible?

    THACO BMW App is compatible with most devices using Android or iOS operating systems.

  • I could not find THACO BMW App on AppStore or Google PlayStore. What should I do?

    Make sure your device set Vietnam in location setting.

  • How can I use this app?

    First you need to download and install the THACO BMW App from AppStore or Google PlayStore. Then open and log in with your BMW’s vehicle identification number or registration number. Choose either of authentication methods: via SMS to the registered phone number with authorized BMW service centers or call customer service center at 19001101. You’ll receive a verification code to link your vehicle with the app. The next time you login, VIN or verification code is not required. Your previous entry will be stored and available to re-use.

  • I have not received a verification code, or cannot find it. What should I do?

    Make sure your devices have internet connection. In areas with weak cellular reception such as parking basements, the internet connection may be lost. If you don’t receive verification code via SMS to your registered phone number in 5 minutes, please press “Send authentication” again. Or you can choose to authenticate via hotline 19001101.

  • I have several BMWs, can I use this app with them?

    Yes, you can use THACO BMW app with multiple BMW cars. To connect to another vehicle account, log out of your current account: Click Menu in the upper left corner of the screen, select Sign Out.

  • I have purchased a BMW vehicle from a private individual. What do I do to update account information connected to this car?

    Please visit your authorised BMW service center in person. Please take your ID card and vehicle registration with your name as the vehicle owner along with you to this appointment. If you are not the owner of the vehicle, please bring the vehicle owner's certificate, authorization letter and notarized ID card.

  • Why do I need to provide identification to use this app?

    The data protection of BMW owners is very important to us. Registration and identification ensures that no one other than the owner or the owner's authorized person can see the profile information, vehicle history, and use the vehicle information to activate features on the application.